At Heera Impex, all sales are final. We do not accept returns or exchanges for any products once they have been shipped or delivered, unless the item is damaged during transit or defective upon arrival.

Exceptions:

• Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 48 hours of receiving the item, along with supporting photos and details. We will assess the situation and provide a suitable resolution.

Refund Policy

In the event that a product is out of stock after an order has been placed, we will issue a full refund to the original payment method within 2 business days. Customers will be notified of the refund process via email or other communication channels.

Contact:

For any concerns or issues, please contact our support team at:

Heera Impex
📧 Email: justcool_ami@yahoo.co.in
📞 Phone: + 91 9014122031
🌐 Website: https://heeraimpex.com